Terms and Conditions
Welcome to eu.alexanderjacob.com!
These terms and conditions outline the rules and regulations for the use of Alexander & Jacob’s Website, https://www.eu.alexanderjacob.com with VAT: EL998974210, Tax Office: A Thessalonikis, Registration Number: 038786105000 located at Fragon 16, 54636 Thessaloniki, Greece.
By accessing this website we assume you accept these terms and conditions. Do not continue to use eu.alexanderjacob.com if you do not agree to take all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Greece. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Unless otherwise stated, Alexander & Jacob and/or its licensors own the intellectual property rights for all material on alexanderjacob.com. All intellectual property rights are reserved. You may access this from alexanderjacob.com for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from alexanderjacob.com
- Sell, rent or sub-license material from alexanderjacob.com
- Reproduce, duplicate or copy material from eu.alexanderjacob.com
- Redistribute content from alexanderjacob.com
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Alexander & Jacob does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Alexander & Jacob,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Alexander & Jacob shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
Alexander & Jacob reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant Alexander & Jacob a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Alexander & Jacob; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Alexander & Jacob. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of Alexander & Jacob’s logo or other artwork will be allowed for linking absent a trademark license agreement.
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Methods of Payment
With cash on delivery:
Upon delivery of your order to the address you selected you will be asked by “carrier” to pay the exact amount to receive your order.
By cash deposit:
ALPHA BANK account IBAN: GR25 0140 8470 8470 0200 2009 314
As you complete your bank payment, fill in the order number as well as your name and surname in the reference area and forward it to [email protected] or through Viber app at 0030 6970 022 224.
By credit card:
All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
Shipping costs and delivery terms
For all orders, FREE SHIPPING, 1-3 days delivery.
From our stores, with no extra cost.
For orders over 150 euro, FREE SHIPPING, 2-4 days delivery.
For orders up to 150 euro, the shipping cost is 10 euro, 2-4 days delivery.
We, at Alexander and Jacob, would like our customers to always be happy when shopping. We have adopted a flexible returns policy based on standard rules and regulations, following specific terms and procedure.
- The purchased items may be returned within 14 days of the day you have received the products
- The items should have their labels on and be in perfect condition, without any signs of wear or any kind of odor.
If, for any reason, you wish to return an item (exchange, return) you should
- Contact with us at 2310 234 234 or [email protected]
- Fill in the return form you will find here
- Pack the item carefully
- Call ELTA COURIER or GENIKI TAXYDROMIKI to receive the parcel, day and place of your preference
Returns will be forwarded to:
ALEXANDER & JACOB
16 Fragon str
Cost of change/return (for Greece)
If you wish to exchange the item for first time there is no extra charge, on condition that you return the item with the courier service collaborating with our company. In case you choose another courier service, you are charged with the return shipping cost and pay the amount to the courier representative.
You may also change the items at the company’s stores
- Athens: Andrea Papandreou 1, Dourou sqr, Halandri, tel. 210 6890000
- Athens: Aggelou Metaxa 11, Glyfada, tel. 210 8958900
- Thessaloniki: Makenzy King 4, Agias Sophias sqr, tel. 2310 271500
If you wish to change the item a second time
you will be charged with the shipping cost which amount to 5€. If you choose the company’s courier service the fee will be deducted from the amount of the new purchase or you will have to pay cash upon delivery shipping cost included. You don’t have to pay the courier representative yourself. On the occasion you choose a different courier service you will have to pay for shipping cost upon delivery to the representative of the courier service.
If you wish to return the item
you purchased you will be charged with the return shipping cost. If you choose the company’s courier service, the cost is 5€ and will be deducted from the amount refund due. On the occasion you choose a different courier service you will be charged with the cost of shipping and pay the amount to the courier service representative upon delivery. In this case, you will receive a full refund on our behalf.
Exchange/Refund cost (for Cyprus)
If you wish to exchange an item, you are charged with the return shipping cost as well as the shipping cost of the new item delivered. You may choose a courier service of your preference and pay the transport cost upon delivery to the courier service representative.
If you wish to return an item, you are charged with the return shipping cost you may choose the courier service of your preference and pay the shipping cost upon delivery to the courier representative.
For more information, please call at (0030) 2310 234 234.